I recently sat down with Esti Grinpas (left), owner of BobsTropicals.com, a NetBiz.com client. Esti was so excited about what we’ve done for her business that she sent her rep a huge bouquet (see video below), and I wanted to know what generates that kind of enthusiasm. The following is a short excerpt from our interview.
Tell me about your business.
Some of our flowers, like the Heliconia, can grow 20 feet tall. We’ve grown them since 1990. I have relationships with growers all over the state of Hawaii and I started shipping their flowers, and they ship some of ours as well. When the recession hit, sales went down and my husband went back to work, leaving me to run the business by myself.
How did you come in contact with NetBiz?
Someone called me. I get a lot of calls, and usually I hang up, but this time I didn’t. I decided to listen and then I asked if I could learn SEO from you guys. I want to learn how to do it myself instead of hiring a company to do it.
I signed up for Search Engine Placement originally, but I was really interested in SEO. I am so thrilled with Rory [Kaluza, my sales rep]. He really went out of his way to explain to me what he’s doing and what I can do to partner with NetBiz. He sent me tons of information on keywords, Title tags, and other stuff that I didn’t know.
Why did you send flowers to Rory?
I’m totally stoked. I know now that I can find myself on the Web, where I couldn’t before. I’m really impressed and surprised that I allowed that phone conversation to continue, but I’m glad I did.
My search engine rankings have come way up. I did the website myself, but I couldn’t figure out how to get my site to appear on the search engines.
The following is a short video of Rory Kaluza, Esti’s rep here at NetBiz, talking about what NetBiz did for her and how it worked.